Job Training and Workforce Development

Veteran Services at Goodwill of Southwestern Pennsylvania

Goodwill’s Veteran Services offer career transition support designed to provide holistic, wrap around services to Veterans, current and former military, and their families.

Assessment Services

Determines an individual’s ability and readiness to enter the job market by using academic and skill-based assessments, as well as on-site work experience in the community.

Employment Skills Training

For employment and/or employment advancement, Employment Skills Training spans across several high demand industries and occupations including housekeeping, food-service, customer service, computer skills, retail, healthcare, manufacturing and clerical occupations. Externships, job coaching, and case management services are also available to clients participating in training. 

Job Readiness Workplace Training

Through classroom, workshop and presentation activities, Job Readiness Workplace Training assists clients in each step toward employment – preparing for employment, transitioning to employment, retaining employment and advancing in their careers. 

  • Learn about PASSAGES. PASSAGES is an acronym for Providing Autism Support Services to Achieve Gainful Employment!
  • Learn about Union Station Clubhouse. Goodwill of Fayette County offers a specialized work skills program for people with mental health disabilities called the Union Station Clubhouse.

PASSAGES Supported Internship Program

Maximize your college experience with a supported internship through Goodwill. The PASSAGES Supported Internship Program helps students build the social and emotional skills needed to smoothly transition from college into the workforce. Goodwill works with businesses and organizations in the community to place students in internships where they will learn new skills to help prepare for their future careers.

Mental Health Supported Employment Program

Goodwill of Southwestern Pennsylvania offers Supported Employment (SE) services to individuals whose employment success may be impacted by his or her mental health.  The job search is conducted at a pace that is comfortable for consumers and is not slowed down by any programming prerequisites. 

Ticket to Work

Ticket to Work is a Social Security work incentive program aimed at helping individuals with disabilities get back to work. Goodwill’s Ticket to Work Program serves individuals with disabilities who desire to get back to work and ultimately become financially independent.

Job Placement Assistance

Job Placement Assistance is available through direct referral to the employer, job fairs, targeted job fairs for program participants, collaboration with Goodwill Employer Engagement and other partnering agencies and employment networks.

Job Search Services

On-line Job Search and PA CareerLink® job search services include on-line application and/or referral for interviews and employment opportunities. For more information, please contact the PA CareerLink® front desk at 412-632-1711.

Lawrenceville WORKS!

Lawrenceville WORKS! aims to reduce unemployment in the Lawrenceville area by linking residents to job-training and employment services. The initiative is a nonprofit partnership between Lawrenceville United, Lawrenceville Corporation, Goodwill of Southwestern Pennsylvania, UPMC Health Plan and the Pennsylvania Department of Community and Economic Development.

Transition Services

Transition Services provide innovative services in Allegheny and Westmoreland Counties for high school youth with disabilities age 16-22 through Goodwill's Transition WORKS! prgram.

UPMC Project SEARCH is one of Goodwill's Transition Services which provides total immersion in a business setting with a seamless combination of job skills instruction, career exploration and on-the-job training and support.  View a commercial about two Goodwill client success stories with our UPMC Project SEARCH partner, UPMC Mercy and UPMC Passavant. 


YouthWorks provides career building experiences to our most vulnerable youth to help develop their potential and achieve social and economic upward mobility. Since its inception, YouthWorks has served over 23,000 youth throughout the City of Pittsburgh and Allegheny County through career exploration, work readiness training, and employment opportunities.

Core Programs and Services:

  • Goodwill’s GoodGuides® program serves youth between the ages of 12 and 17 who want to learn about careers and prepare for success. The program helps them build career plans and skills and prepare for school completion, post-secondary training and productive work.
  • YouthWorks Employment Initiative, is a work readiness program designed to provide work experience to African American males who are between the ages of 18-24 and are emancipated from the foster care system. The program works one-on-one with participants to place them in internships based on their individual skills and interests. Click here to learn more.
  • JumpStart Success (JSS), YouthWorks signature career exploration and job readiness training curriculum ensures that our region's youth are prepared for entry-level positions and have an individualized career plan.
  • Age Up, Not Out (AUNO), in collaboration with Jewish Family & Children's Service (JF&CS), is a comprehensive program to help youth emancipated from the foster care system become economically successful through work-readiness and career exploration.
  • Group Home Trainings offer youth currently involved in the foster care system an introduction to JSS to begin preparing them for the world of work.
  • HIRE Me is an afterschool program that prepares high school students for the world of work. Participants complete JSS, attend a job tour and job shadow experience, participate in career mentoring, and engage in a service learning project.
  • HIRE (Hiring Initiative to Ready future Employees) is the capstone experience for YouthWorks' participants, connecting them with quality internship and employment opportunities within corporate, government, and nonprofit organizations.
  • RISE (Re-entry through Industry Specific Education) offers hands-on vocational education integrated with academics, life skills, and work readiness training; service learning; job shadowing; and internships for youth ages 17-24. A new benefit of the program is the addition of Goodwill of Southwestern Pennsylvania's free GED classes. Anyone needing their GED will be enrolled in Goodwill's free classes and can take all their GED tests at no cost.
  • Additional Resources: YouthWorks also offers resources to other youth development practitioners to enhance work readiness components of their youth programming, including career exploration activities, career mentoring curriculum, and leadership development opportunities.

Assistive Technology

The Assistive Technology Program increases people’s access to the world around them through aids and accommodations so they can work and learn more independently. Assistive technology includes products or devices that help individuals with disabilities perform tasks that may otherwise be difficult or impossible. For instance, amplification devices may help individuals with hearing loss participate in meetings, and electric staplers may help those with difficulty using their hands in an office setting.

Services include individualized evaluations, equipment training, technical support, and device demonstrations & trials. Through a partnership with Microsoft, the Assistive Technology Program also acts as a Microsoft Accessibility Resource Center to help individuals make their computers easier to see, hear and use. Learn more about the partnership here:

For more information about the Assistive Technology Program, contact Adrienne Tolentino, Accessibility & Assistive Technology Coordinator, at 412-632-1877 or

Work Experience and Community Service Activities

These activities help clients learn the skills and abilities necessary to obtain employment and/or to apply learned skills to work experience to improve employability prior to placement. Job coaching, mentoring and case management are provided throughout these services.

Good-to-Grow Greenhouse

Goodwill’s newest learning environment, the Good-to-Grow Greenhouse, gives Goodwill clients the opportunity to train at a greenhouse under the supervision of experienced Goodwill staff members, learning to cultivate and grow fresh produce and flowers all year-round. The Good-to-Grow Greenhouse provides:

  • Hands-on training for clients who want to seek employment in fields such as horticulture, food service, restaurants and retail
  • Workshops for clients, staff and community residents on topics such as health, nutrition, healthy lifestyle choices and organic gardening

Interested in learning more about Goodwill’s Good-to-Grow Greenhouse? Contact us at 412-632-1706 or

Post-Employment Follow-up

Services include case management, job coaching and career advancement coaching that assist clients toward employment retention, progression, and advancement opportunities.

For more information about Goodwill's Job Training and Workforce Development Programs:

Call 412-632-1706 or Contact Us about Job Training or Education.

Goodwill of Southwestern Pennsylvania is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. For more information, call 412-632-1809 or e-mail

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