Who we are:

Goodwill of Southwestern Pennsylvania is a human service agency and network of not-for-profit businesses whose mission is to help people overcome barriers to employment and enjoy the dignity and benefits of work and improved quality of life.

Under a franchise-like agreement with Goodwill Industries International, we serve eight counties in southwestern Pennsylvania (Allegheny, Armstrong, Butler, Beaver, Fayette, Greene, Washington and Westmoreland) and nine counties in north central West Virginia (Barbour, Harrison, Lewis, Marion, Monongalia, Preston, Randolph, Taylor and Upshur).

With over 1,400 employees and annual revenues of nearly $50 million, our agency ranks as one of the largest Goodwill organizations in the U.S.

What we do:

As one of the largest and most diverse social and human service organizations in the region, Goodwill serves thousands of people each year and helps thousands of individuals find jobs. We provide a broad array of employment-related education and workforce development services for people with special needs and barriers to employment, including individuals with developmental and/or intellectual disabilities, displaced workers, participants in welfare-to-work programs, people who are homeless, have limited work experience or education, job skills or training, veterans, youth and older workers, and people with criminal backgrounds.

Accredited Programs
Our employment services programs are accredited by CARF, an independent, non-profit accrediting body whose official certification is a mark of distinction among agencies that provide such services. 

An average of over 90% of all revenue raised by Goodwill supports our job-training and employment programs.
We have more than 30 stores and several other businesses to help to support our programs and to provide training and employment opportunities for clients. Revenues from Goodwill stores – along with income from our other business units, salvage sales, contract work, rehabilitation grants and fees, and public support – go directly to job-training services and equipment needed by people with disabilities and disadvantages.

Click here to see Goodwill's impact on the community in 2021, including our economic impact, the number of people we served, how many pounds of material we saved from landfills, and more.

Our plans for the future:

Goodwill believes strongly in strategic planning as guiding force for the agency’s future. We began our current three-year strategic planning cycle at the onset of a second century of providing services in our region. At the core of this plan is setting the course to make our organization as impactful for the next 100 years as we have been throughout our storied history.

We know that our organization must continue to innovate and grow so that we can thrive in a challenging economic and funding atmosphere. We strive to remain well positioned to expand our role as a recognized leader and community collaborator in workforce development services for people with barriers to employment.

With strong guidance from our Board of Directors, staff, and key stakeholders, the 2020-2022 Strategic Plan comprises four over-arching goals, focusing on MISSION, TEAM, ENGAGEMENT and FINANCE. Each goal is interconnected to ensure the full success of the plan and Goodwill SWPA in the years to come. Click here to read a summary of our 2020-2022 Strategic Plan. 

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