CONTACT:   David J. Tobiczyk, Vice President, Marketing & Development
412-632-1942 or

Employment-related programs and services of Goodwill of Southwestern Pennsylvania have earned another three-year accreditation from CARF International, an independent nonprofit accreditor of health and human services, whose endorsement is a mark of distinction among agencies that provide such services.

Goodwill has achieved consecutive three-year CARF accreditations for its employment programs since 2004.

After on-site visits by a CARF survey team and a thorough examination of Goodwill’s facilities, services and processes, accreditation has been extended through June 2019 for the following services:

• Assistive Technology Supports and Services

• Community Employment Services: Employment Supports

• Community Employment Services: Job Development

• Community Integration

• Employment Planning Services

• Organizational Employment Services

“Goodwill is regarded as a leader in its region for providing high quality employment-related education and workforce development services for people with special needs and barriers to employment,” according to the CARF report. “Using current and progressive service delivery models and strategies, which are based on accepted practices in the field, Goodwill is committed to providing a full array of assessment, education, and support services designed with the intent to increase successful community-based and full-wage opportunities for its participants.”

The CARF survey commended Goodwill SWPA on its:

  • Numerous job matches in businesses where the participants are genuinely accepted into the job setting, stating that solid matches act to enrich the lives of the participants successively placed.
  • Long list of collaborative relationships that is has developed and participates in as active members, adding that such relationships multiply opportunities for the persons served and build a strong name for Goodwill in the various communities.
  • Facilities that are well designed and assist the organization in the delivery of high-quality services to its participants.
  • Commitment to planning for its purposeful growth, noting the strategic plan was developed with input from all major stakeholders at all levels of the organization,
  • Significant investment in technology for efficient data collection and utilization.

Ella Holsinger, Goodwill’s Vice President for Human Services, said the review of the 1,000 standards applied for the new accreditation is “about as close to perfect than an organization can get,” adding thanks to everyone who helped prepare and raise agency-wide awareness for the survey. “We would never have done as well if amazing work was not being done day in day out, year after year. In the end, it is the people we serve who really benefit from quality services and it doesn’t get any better than that.”

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