Who we are:

Goodwill of Southwestern Pennsylvania is a human service agency and network of not-for-profit businesses whose mission is to help people overcome barriers to employment and enjoy the dignity and benefits of work and improved quality of life.

Under a franchise-like agreement with Goodwill Industries International, we serve eight counties in southwestern Pennsylvania (Allegheny, Armstrong, Butler, Beaver, Fayette, Greene, Washington and Westmoreland) and nine counties in north central West Virginia (Barbour, Harrison, Lewis, Marion, Monongalia, Preston, Randolph, Taylor and Upshur).

With over 1,400 employees and annual revenues of nearly $50 million, our agency ranks as one of the largest Goodwill organizations in the U.S.

What we do:

As one of the largest and most diverse social and human service organizations in the region, Goodwill serves thousands of people each year and helps thousands of individuals find jobs. We provide a broad array of employment-related education and workforce development services for people with special needs and barriers to employment, including individuals with developmental and/or intellectual disabilities, displaced workers, participants in welfare-to-work programs, people who are homeless, have limited work experience or education, job skills or training, veterans, youth and older workers, and people with criminal backgrounds.

Accredited Programs
Our employment services programs are accredited by CARF, an independent, non-profit accrediting body whose official certification is a mark of distinction among agencies that provide such services. 

An average of over 90% of all revenue raised by Goodwill supports our job-training and employment programs.
We have more than 30 stores and several other businesses to help to support our programs and to provide training and employment opportunities for clients. Revenues from Goodwill stores – along with income from our other business units, salvage sales, contract work, rehabilitation grants and fees, and public support – go directly to job-training services and equipment needed by people with disabilities and disadvantages.

Our plans for the future:

Goodwill SWPA believes strongly in strategic planning as guiding force for the agency’s future. Our previous strategic plan sent the agency on a course for transformation! We started serving new populations and created new ways to deliver services, upgraded technology, safety and communications, improved the dollars made through our stores and fundraising, and created a new business called Mission Logistics

At the end of this current three-year planning cycle, Goodwill SWPA will celebrate its 100th anniversary. To position ourselves for the next 100 years, we must continue to innovate, grow and thrive. With strong direction from our Board of Directors, leadership and staff, and with input from key stakeholders, Goodwill SWPA has carved a clear direction for the next three years and beyond. Click here to read a summary of Goodwill SWPA's 2016-19 strategic plan. 

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