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ATTENTION: All Goodwill stores and donation centers will be closing at 6 p.m. on Monday, May 29th in observance of Memorial Day. Our donation express centers hours will remain 8 a.m. to 6 p.m.

Goodwill of Southwestern Pennsylvania
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Goodwill of Southwestern Pennsylvania
  • About
    • The Goodwill Way
    • Mission & Vision
    • Diversity, Equity, Inclusion, and Belonging
    • Impact
      • Success Stories
      • Sustainability
    • Leadership
    • History
    • News & Events
      • News & Press Releases
      • Power of Work Award Ceremony
      • Golf For Goodwill
      • Publications
    • Volunteer
    • Contact Us
  • Donate
    • Why Donate?
    • Goods
      • Donation Center Locations
      • Acceptable Donated Goods
      • Donation Receipt
      • Tax Valuation Guide
    • Computers
      • Donations by Businesses, Schools, and Other Organizations
    • Cars
    • Money
      • Capital Campaign Success
      • Recurring Gifts
      • Matching Gifts
      • Planned Giving
      • Fundraising Events
      • Other Ways to Give
    • Donation Drives
    • Think Before You Donate
  • Shop
    • Retail That Gives Back
    • Store Locations
    • Shop Online
    • Daily Discounts
    • Email Loyalty Program
  • Life Changing Services
    • Welcome Center
    • Education and Training
      • GED Classes
      • The Goodwill Tech Academy
      • ESL Classes
      • Computer Based Testing
      • Become a Classroom Assistant
    • Disability Services
      • Transition Services
      • Job Training
      • Mental Health Services
      • Supported Employment
      • Assistive Technology
    • Employment Services
      • Adult Workforce Development
      • Youth Workforce Development
    • Housing and Community Services
      • Community Services
      • Housing Assistance Programs
  • Business Services
    • Overview
      • Workforce of the Future
      • ProfitABILITY Toolkit
    • Accessibility Solutions
    • Commercial Services
    • Contract Services
      • Janitorial Services
      • Toner Cartridges
    • Mission Logistics
    • Corporate Donations
  • Work at Goodwill
    • Why Work At Goodwill?
    • Culture
    • Diversity, Equity, Inclusion, and Belonging
    • Career Paths

Life Changing Services

IMPACT Retail Training

Are you between the ages 17 and 24? Do you want to start a career in retail but don’t have real world work experience? YouthWorks can help!

Our 12-week program prepares individuals for a job in retail, and participants who successfully complete the program are guaranteed employment at a Goodwill store in their community.

Develop the soft skills needed to keep a job.

The first two weeks of the program cover YouthWorks’ premier job readiness curriculum, JumpStart Success, which focuses on communication, resume writing, customer service, career goal setting, and more.

Gain real world work experience in a Goodwill store.

Participants spend ten weeks training in a Goodwill store, earning $10.75/hour while they train:

  • Work 5 hours/day, 5 days/week (may include weekdays, evenings, and weekends)
  • Experience every position in a Goodwill store, including cashiering and sales floor support, processing and pricing donations, and materials handling.
  • Gain the skills necessary to be hired as a retail associate at Goodwill and start a career path to a team lead, an entry-level management job with benefits.
  • Get the support you need to succeed.

Program staff will meet you at a location convenient to you and help you access the supports you need to succeed, such as:

  • Transportation assistance
  • Employment services
  • Financial literacy
  • Follow up and support for one year

Eligibility:

  • Out-of-school (GED or high school diploma not required)
  • Age 17-24 and WIOA eligible

Questions? Contact 412-632-1742 or cassandra.confer@goodwillswpa.org.


To see if the program is a good fit for you, please fill out the form below.

Name(Required)
(this program only serves residents of Southwestern Pennsylvania)
Do you have your high school diploma or equivalent degree (GED, HiSET)?(Required)
What is your preferred method of communication?(Required)
Have you been involved with the justice system? Note: This does not disqualify you from participation.(Required)
What services are you interested in?(Required)
  • Welcome Center
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    • Become a Classroom Assistant
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      • Give Back Program
      • FIRE Fatherhood
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      • Housing Stabilization Program
      • Rapid Rehousing
      • Supportive Housing
  • Welcome Center
  • Education and Training
    • GED Classes
      • GED Information Request Form
    • The Goodwill Tech Academy
      • Computer Basics
      • Individualized Pathways
      • Google Apps
      • Microsoft Office
      • CompTIA IT Fundamentals
      • Digital Skills Training Archive
      • Speciality Webinars
    • ESL Classes
    • Computer Based Testing
      • GED Testing
    • Become a Classroom Assistant
  • Disability Services
    • Transition Services
      • Project LIFE
      • Project SEARCH
      • Community Participation Supports
        • Adult Training Facility (Aspire)
        • Volunteer (Community NOW!)
    • Job Training
      • Construction Junction Training Program
      • Retail Training Program
    • Mental Health Services
      • Union Station Clubhouse
      • Fayette Mental Health Transitional Employment Program
    • Supported Employment
    • Assistive Technology
  • Employment Services
    • Adult Workforce Development
      • Career Services
        • Career Services PA CareerLink Partnership
        • Off-Base Transition Training
        • Career Services Training Archive
      • EARN and Work Ready
        • Information Request Form
        • Eligible for SNAP?
    • Youth Workforce Development
      • Learn & Earn
      • Youth Information Request Form
      • IMPACT
        • IMPACT Job Search
        • IMPACT Retail Training
      • LifeLaunch: Ignite
      • Career Exploration (HIRE Me)
      • JumpStart Success
  • Housing and Community Services
    • Community Services
      • Emergency Needs Fund
      • Give Back Program
      • FIRE Fatherhood
    • Housing Assistance Programs
      • Housing Stabilization Program
      • Rapid Rehousing
      • Supportive Housing

118 52nd St.
Pittsburgh, PA 15201 USA

Phone: P 412-632-1800

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